Delivery and Returns

Info for purchases made via our online shop

Delivery

We ship to the UK via Royal Mail, and weaim to dispatch all orders within 3 working days, however during busy periods this can take up to 5 days. Please bear with us as we are a small business of artists, and are therefore not geared up for large volumes of orders. We will always do our best to ensure items are shipped as soon as possible.

We are currently only set up to sell to UK customers, but for international orders - please contact us to discuss your request.

Schools or groups - please contact us for large orders.

Returns

Our 30-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. We can only accept the return of opened items if they are faulty.

We are unable to exchange items that are not damaged, defective or incorrect. If the item was damaged in transit or if the item is faulty contact  A Line Art on annabruder@mac.com and you can return the item(s) to us within 30 days of receipt for exchange. As soon as you find out we’ve sent you an incorrect item contact A Line Art on annabruder@mac.com and we’ll send you the correct item as soon as we can at no extra charge.

In the event of A Line Art sending you a replacement for a damaged, defective or wrong item, you must return the item to A Line Art within 30 days. A Line Art reserves the right to charge the price of the replacement item to the payment card used for the original order if you do not return the original item to us within 30 days of the date on which A Line Art confirms we will issue a replacement.

This returns policy does not affect your statutory rights.